Shipping & Delivery
All in-stock items are shipped the same day, if your order is received by 1:00 p.m. EST, M-F. Orders received after 1:00 p.m. EST will ship the following business day. Rush orders will be accepted until 2:00 p.m. EST, M-F. For your order to qualify as a rush order, you must contact Customer Care immediately after you place your order and notify them that it is a rush. Rush orders apply only to "in-stock" items. When your order ships, you can find your order tracking information by clicking on My Account
in this website.
Made-to-order items in this store include a lead time in the item's description. Made-to-order items are shipped direct from the manufacturing facility once production is complete.
Please note that all orders are shipped via ground transportation.
For assistance with the status of your order, please contact the Heart Mercantile - Dayton Strong Customer Care Team