Elective returns are not accepted due to the custom nature of the products. You may return damaged or defective merchandise up to 30 days from the date of delivery. Items may be returned to inventory if product(s) is unworn, unwashed, unaltered or otherwise unused within the 30-day return period. Boost Engagement reserves the right to have final judgment on returns. Client will not be charged a restocking fee for this service.

Please contact the SMILE Shop Customer Care Team at 1-800-414-8946 or customerservice@engageboost.com regarding any merchandise damaged in shipment. Please do not return defective or damaged merchandise without contacting the Customer Care Team first, as this will void the claim.